Frequently Searched

BASIC PICTURE MATH LEVEL 1 SOFTWARE W / M CD - User cannot access teacher assessment screen (Windows and Mac). BASIC PICTURE MATH LEVEL 1 SOFTWARE W / M CD Version(s): 1.1 Catalog Number: PCI1519 Issue: User cannot access teacher assessment screen (Windows and Mac). Description: User cannot access teacher assessment screen. Resolution: Make sure a student is first selected from the list before using the teacher key code, `Shift - Enter' - PC or `Shift - Return' - Mac. Note: A student must have been previously entered before a teacher can view that student's assessment details.

PCI READING PROGRAM LEVEL 1 SOFTWARE SINGLE USER - User needs to add a new student PCI READING PROGRAM LEVEL 1 SOFTWARE SINGLE USER Version(s): 1.0 Catalog Number: PCI2800 Issue: User needs to add a new student Description: User lost the Teacher’s Manual and does not remember how to add a new student. Resolution: When starting the program, the ‘Choose a Player’ screen comes up. In the ‘Create a Player’ box, type in the student’s name and click ‘OK’.

BASIC PICTURE MATH LEVEL 2 SOFTWARE W / M CD - User cannot access teacher assessment screen (Windows and Mac). BASIC PICTURE MATH LEVEL 2 SOFTWARE W / M CD Version(s): 1.0 Catalog Number: PCI1728 Issue: User cannot access teacher assessment screen (Windows and Mac). Description: User cannot access teacher assessment screen. Resolution: Make sure a student is first selected from the list before using the teacher key code, `Shift - Enter' - PC or `Shift - Return' - Mac. Note: A student must have been previously entered before a teacher can view that student's assessment details.

DISCOUNT STORE SOFTWARE M / W CD - Director Player Error DISCOUNT STORE SOFTWARE M / W CD Version(s): 1.0 Catalog Number: PCI1408 Issue: Director Player Error Description: When attempting to run the program, it freezes and then displays a "Director Player" error. It then asks to continue or quit, but either way the program shuts down. Resolution: First, make sure all your computer hardware drivers are up-to-date. If you still encounter this error message after updating all your hardware drivers, the error is most likely the result of a hardware conflict with the software. Check your soundcard. If your sound card is SoundMax or any other type of integrated sound card, do the following: 1. Click on the START button 2. Click on the Control Panel 3. Click on the Sounds and Audio Devices icon 4. Click on the Audio tab 5. Under Sound Playback, click on Advanced 6. In the Advanced menu, click on the Performance tab 7. Under Hardware acceleration, set the slider to either "Emulation Only" or "Basic Acceleration"

DRUG STORE SOFTWARE M / W CD - User needs to delete student names. DRUG STORE SOFTWARE M / W CD Version(s): 1.0 Catalog Number: PCI1407 Issue: User needs to delete student names. Description: The user needs to delete student names. The manual says to push Ctrl + Enter and a box will appear asking for the list of names to delete. The box is not popping up. Resolution: At the login screen, press Ctrl + Enter simultaneously. This combination works whether you are selecting a student name or not. If nothing occurs after pressing the keys, update the flash player on your system.

BASIC PICTURE MATH LEVEL 1 SOFTWARE W / M CD - Unable to add student(s) and receives multiple pop-up dialog boxes (Windows). BASIC PICTURE MATH LEVEL 1 SOFTWARE W / M CD Version(s): 1.1 Catalog Number: PCI1519 Issue: Unable to add student(s) and receives multiple pop-up dialog boxes (Windows). Description: Unable to add student(s) and receives multiple pop-up dialog boxes. The dialog boxes usually contain database error codes and the user has to click through approximately five or six of them before the program quits. Resolution: Make sure the user database file (users.v12) in the application folder is not marked 'read only'. Changing the file from 'read only' fixes this problem 99.99% of the time. 1. Navigate the users.v12 file in the application folder (default install path is C:\Program Files\Basic Picture Math 1\) 2. Select the users.v12 file with the right mouse button (click the icon only once. don't double-click) 3. This will reveal a pull down menu, select 'Properties' at the bottom of the menu. 4. A properties pop-up window should appear. 5. On this window there should be a toggle box for 'read-only'. This will be at the bottom of the window - attributes. It's likely set to 'on' by default; click it 'off'. 6. Click the 'OK' button. 7. Restart 'Basic Picture Math 1' application.